Customer Support (Voice 80% / Chat 20%) 382 views

Murgency : Rotational Shifts | 8.33% Payout

Customer Support (Voice 80% / Chat 20%)

  • About Process
Handle emergency calls from UAE / India & help the caller
  • Title
  • Location
  • Requirement
Good Communication Skills (English + Hindi)
Basic Computer Knowledge required
Need Genuine, Matured & Street-smart candidates as they would be handling lifesaving calls
  • Education
HSC with minimum 12 months of experience / Graduate Fresher
No BE/CA/MBA/Doctors/B.Sc IT
Candidates with maximum upto 4 years of work Experience ONLY
  • Shift timings
Rotational Shifts | 7am – 3pm / 2pm – 11pm / 10pm – 7am (Candidates have to be comfortable with all the shifts)
  • Transport Boundaries
CST / Thane / Mira Road / Chembur
  • Transport Facility
No Transport facility (Candidates need to travel on their own)
  • Salary Range
14,000 to 20,000 (Net)
Basic Incentives
  • Weekly Off
6 days working (any 1 off, need not be weekend)
  • Age
19 to 29 years
  • Work Description
Will have to handle emergency calls, co-ordinate with Ambulance, provide support to callers, etc.
  • USP
Non BPO, Startup, Corporate job, Less call flow, Handle emergency calls instead of complaining customers, Day Shift for Females
  • Rounds of Interview
HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability)
Operations (Check stability & discuss salary)
Client (Check maturity, stability, etc.)
  • Documents
Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving / experience documents from previous employer

Vendor Payout: 8.33%

Clawback: 90 days

Vishal is the SPOC, please get telephonics done with him on 7045960361

Address: 401, 4th Floor, 3rd Road, Multilink House, Khar (W), Mumbai 400052

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About Murgency – Fast & Reliable

A global emergency services app, with operations in Dubai, India and San Francisco

Providing Ambulance & Other Emergency services to patients

They have recently won three major accelerator competitions

It is a Dubai based start-up & Ratan Tata is one of the investors

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